The first step is preparation which includes nails, ears, sanitary trim, clean paws, pre-bath brush, and pre-bath hair cut if necessary. During this step we will assess your dogs skin and coat to determine which products will be best suited to their needs. They will then be shampooed and conditioned accordingly. All dogs are then hand blow dried and we always use a Happy Hoodie to help limit the noise of the dryer. We then give them a complete brush, fluff, full hair cut and hand scissoring. Throughout the process we use gentle techniques and high quality products.